At Modern Yogi, we want you to be completely satisfied with your purchase. That’s why we offer a no-questions-asked return policy. Please note that merchandise can only be returned for refunds if it is unused with all price tags intact.
Return Window Details:
- Return Period: You can return items within 15 days of delivery.
- Return Methods: Returns can be done online from home or at the nearest offline store.
- Refund Process: Refunds will be processed according to the original mode of payment as detailed below:
- Card/ Wallet/ UPI/ Netbanking: Refund will be directly credited to the original source of payment.
- Cash on Delivery: Refund will be initiated once we receive the bank account details from the customer.
- Loyalty Points: Refund will be made to the loyalty account.
Exclusions from the Return Policy:
The following items are excluded from our return policy:
- Personalized Items: Items that have been personalized or customized.
- Products with Broken Seals: Any products with a broken seal.
- Specific Terms and Conditions: Some items may have their own terms and conditions which will be product-specific.
- Last Chance to Buy: Items priced at ₹990 or below are non-returnable.
Shipping Charges: Refunds will not include any amount paid towards shipping charges or any other applicable charges. However, if a product has been delivered with a defect or damage (for reasons attributable to, and accepted by Modern Yogi after due verification), we may, at our sole discretion, refund the shipping charges to you.
By email: contact@modernyogi.in
By phone/whatsapp: +91-7009639758; we are available everyday Mon-Sat 08:00 am to 08:00 pm, excluding gazetted holidays.
At Modern Yogi, we aim to make the refund process as smooth and efficient as possible. Here’s how you can receive your refund:
Return Options:
Online Returns Only: Place a return request online from the My Account section. Our courier partner will pick up the product from you within 3 days. The refund will be processed after completion of a quality check.
Refund Timeline:
- The entire process, from pickup to refund processing, takes approximately 7-10 days.
- Once the refund is processed, we will send a confirmation email to you.
Thank you for your patience and understanding. For any further assistance, please contact our customer support team at contact@modernyogi.in
Please contact our Customer Services team so we can advise you on the next step to take. Please click here to find our contact details.