All orders with value more than Rs. 1499, will be shipped free of cost. For any orders worth Rs. 1499 or below, a nominal fee of Rs. 99 would be applied.
- Orders ≤ ₹1499: Any shipping charges paid for orders totaling ₹1499 or less are non-refundable.
- Non-Delivery Report (NDR): Shipping charges are non-refundable if an order is marked as NDR. NDR may occur due to reasons such as:
- Incorrect shipping address provided by the customer
- Failed delivery attempts
- Refusal to accept the delivery
- Partial Order Returns: Shipping charges (if paid) will not be refunded for partial order returns.
- Complete Order Cancellation or Loss: If the entire order is canceled or lost, we will refund the full order amount, including shipping costs, if they were paid online.
At this time, international shipping is not available on the Modern Yogi India website. We currently only offer delivery within India.
No, you do not need to be at home to receive your order. Our delivery drivers can hand over the package to a family member if you are not available.
We partner with Delhivery for our shipping needs. You will receive real-time updates about your order from pickup to delivery via WhatsApp, ensuring you are always informed about the status of your shipment.
If you believe your parcel has been lost in the post, please contact our Customer Services team as soon as possible using the contact details provided below.
- Contact Customer Services:
- Reach out to us promptly using these contact details: [insert contact information].
- Investigation:
- Our team will investigate the issue to determine what has happened to your parcel.
- Resolution:
- Based on the investigation, we will provide you with the necessary assistance, which may include a replacement or a refund.
You should receive your delivery within seven working days of placing your order.
Potential Delays: In cases where the supply of your product(s) is delayed or prevented for reasons beyond our control (such as material shortages or higher than anticipated demand), we will make every effort to keep you informed. However, we shall not be held liable for any such delays or failures.
